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Privacy Policy

 

At SPOYZY CO., LTD., your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and other contact information.
  • Service-Related Information: Documents, forms, and details required for visa consulting, document legalization, or other services.
  • Payment Information: Payment method details for processing transactions.
  • Technical Information: IP address, browser type, and device details for website analytics and performance.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and deliver our services, including visa consulting, translations, and legalizations.
  • To communicate with you regarding your inquiries, services, or updates.
  • To process payments and issue invoices.
  • To comply with legal obligations and ensure the security of your data.

3. Sharing Your Information

Your personal information is shared only when necessary and under the following circumstances:

  • Third-Party Providers: Such as embassies, consulates, or certified translators, required for service delivery.
  • Payment Processors: To facilitate transactions securely.
  • Legal Compliance: When required by law or to protect our rights.

We do not sell or share your information with third parties for marketing purposes.

4. Data Security

We take appropriate measures to protect your personal data, including:

  • Secure servers and encrypted communication protocols (e.g., SSL).
  • Restricted access to personal information.
  • Regular monitoring and updates to safeguard against breaches.

However, no system is entirely secure, and we cannot guarantee absolute data security.

5. Your Rights

You have the right to:

  • Access: Request access to your personal information stored by us.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal and contractual obligations.
  • Data Portability: Request a copy of your data in a standard format.

To exercise these rights, please contact us at hi@spoyzy.com.

6. Cookies and Google Analytics

We use only a few cookies and similar technologies on this website:

  • Essential: your cookie choice is stored in your browser (local storage), so we do not ask you again on every page.
  • Statistics, only with your consent: if you click “Accept” on our cookie banner, we use Google Analytics, a service of Google Ireland Limited and Google LLC, to measure how visitors use our website (for example pages visited, time spent, approximate location such as country or city, device and browser type). We use these statistics only in aggregate, to improve our website. Google Analytics sets cookies such as _ga and _ga_*, which expire after up to 2 years. If you click “Refuse”, Google Analytics is not loaded.

Legal basis: your consent, which you can withdraw at any time (EU General Data Protection Regulation, art. 6(1)(a), and Thailand’s Personal Data Protection Act).

Changing your choice: click “Cookie settings” at the bottom of any page, or delete the cookies in your browser settings.

Data collected by Google may be processed outside your country, including in the United States. For more information, see Google’s Privacy Policy and how Google uses information from sites that use its services.

7. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies separately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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